Menjong Pty Ltd is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Menjong Pty Ltd ("we", "us", "our") is an Australian company registered in Western Australia. This Privacy Policy explains how we collect, hold, use, and disclose personal information in the course of our business and management consulting activities, and how you can access, correct, or complain about our handling of your information.
This Policy applies to all personal information we collect through our website (menjongpty.site), by email, and during our engagement with clients and prospective clients. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs) set out in Schedule 1 of that Act.
We may collect the following types of personal information:
We do not collect sensitive information (as defined under the APPs, including health, financial, or biometric information) unless you voluntarily provide it in the context of an engagement and we have your consent to handle it.
We collect personal information in the following ways:
Where practicable, we collect personal information directly from the individual to whom it relates (APP 3).
We collect and use personal information for the following primary purposes:
We will not use your personal information for a purpose other than the primary purpose of collection (or a directly related secondary purpose) without your consent, unless otherwise permitted by the APPs (APP 6).
We do not sell, rent, or trade personal information. We may disclose your personal information to:
We take reasonable steps to ensure that any third parties to whom we disclose personal information handle that information in a manner consistent with the APPs (APP 6, APP 8).
We may use cloud-based service providers whose servers may be located outside Australia (for example, in the United States or the European Union). Where this occurs, we take reasonable steps to ensure those providers are bound by privacy obligations comparable to the APPs, or we rely on other mechanisms permitted under APP 8. By engaging with us or providing personal information, you acknowledge that your information may be transferred to and stored in such jurisdictions.
Our website uses server-side logging and may use browser cookies to improve your experience and to understand how visitors use the site. Cookies are small data files placed on your device. You may configure your browser to refuse cookies; however, this may affect the functionality of certain features.
We do not use tracking cookies that build individual marketing profiles. We do not share cookie-derived data with advertising networks.
We take reasonable steps to protect personal information from misuse, interference, loss, and from unauthorised access, modification, or disclosure (APP 11). These steps include:
Despite our efforts, no transmission over the internet or electronic storage system is completely secure. If you believe there has been a breach affecting your personal information, please contact us immediately at ceo@menjongpty.site.
Under APP 12 and APP 13, you have the right to request access to the personal information we hold about you, and to request that we correct it if it is inaccurate, out of date, incomplete, or misleading. To make such a request, please contact us at ceo@menjongpty.site. We will respond within a reasonable time (generally 30 days). We may need to verify your identity before providing access.
We may decline to provide access in certain circumstances permitted under the APPs, and if so, we will provide written reasons for the refusal.
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, to comply with our legal obligations (including applicable limitation periods), and to resolve disputes. When personal information is no longer required, we take reasonable steps to destroy or de-identify it (APP 11.2).
If you believe we have handled your personal information in a way that does not comply with the APPs, you may lodge a complaint with us by emailing ceo@menjongpty.site. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or the services we offer. The current version will always be published at menjongpty.site/privacy.html. We encourage you to review this page periodically. Continued use of our website or services after changes are published constitutes acceptance of the updated Policy.
For any privacy-related queries, requests, or complaints, please contact Menjong Pty Ltd at:
Contact us directly if you have any questions about how we handle your personal information.